At VitaFence Co Store, we understand that receiving your fencing, landscaping, and garden products in a timely and reliable manner is crucial to your projects. Whether you’re a farmer securing livestock, a landscaper working on a tight schedule, or a DIY enthusiast enhancing your garden, we ensure your orders are delivered with care and efficiency. Our delivery options are designed to offer flexibility and value, catering to customers across the UK and globally.
Shipping Options
We provide two main shipping methods to suit your needs and budget:
- Standard Shipping: For faster delivery, we use trusted carriers like DHL or FedEx. This option costs £12.95 and ensures your order arrives within 10-15 days after dispatch. Ideal for urgent projects or those who prefer a tracked and expedited service.
- Free Shipping: For orders over £50, we offer free shipping via EMS. This economical option delivers within 15-25 days after dispatch, perfect for larger orders where timing is flexible but cost savings are a priority.
Order Processing and Delivery Times
Once you place an order, our team processes it within 1-2 business days. This includes quality checks and careful packaging to protect your items, from heavy-duty fence panels to delicate gardening tools. After dispatch, the delivery time depends on your chosen shipping method and destination. Please note that we ship worldwide, excluding a few remote areas in Asia and other regions due to logistical constraints.
Tracking Your Order
For both shipping options, we provide tracking information so you can monitor your order’s journey. You’ll receive an email with tracking details once your package is on its way. This transparency helps you plan your project timeline with confidence.
International Delivery
We proudly serve customers globally, from the UK to Europe and beyond. Our experience with international shipping ensures that your products, whether agricultural fencing or composite decking, arrive safely. Note that delivery times may vary slightly based on customs processes, but we handle all necessary documentation to smooth the journey.
Returns and Refunds
If you’re not satisfied with your purchase, we accept returns within 15 days of receipt. Please contact our support team at [email protected] to initiate a return. Items must be in original condition for a refund or exchange, ensuring you shop with peace of mind.
Why Choose Our Delivery Service?
Our delivery policies reflect our commitment to quality and customer satisfaction. With options for every need, reliable carriers, and global reach, we make sure your VitaFence products arrive ready to perform—whether you’re building a durable fence or beautifying your garden. Thank you for trusting us with your outdoor solutions.
For any delivery-related questions, don’t hesitate to reach out to our expert team. We’re here to help you every step of the way.